Auto Repair Code of Conduct
Our Pledge to Our Clients
"Integrity is doing the right thing, even if nobody is watching." — Anonymous
At Hong Kong Auto Service in Wilmette, we pride ourselves on upholding an impeccable code of conduct. As part of our pact with you, our auto repair client, we pledge to:
- Perform high quality repairs at fair prices.
- Provide repair estimates, secure your approval before work begins, and furnish an itemized invoice upon completion.
- Use only quality parts that we're willing to back with our 3-year/36,000-mile warranty.
- Employ top-notch technicians.
- Make replaced parts available for inspection.
- Uphold a sense of personal obligation to each customer.
- Recommend only corrective and preventive maintenance services that we would deem necessary on our own vehicles.
- Pursue fair and equitable resolutions to any and all client concerns.
We want all of our clients to be 100 percent thrilled with their auto repair experience at Hong Kong Auto Service. Contact us today to see first-hand why we say no one works harder to make you a life-long client.